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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julia Snyder

Julia Snyder

September 1, 2026

5  out of  5
rating by Julia Snyder
"I had a great experience with my State Farm agent, Banks! He was quick to respond and helped me understand everything in depth!"
We responded:
"Hey, Julia! Thank you for recognizing Banks and the care he took while helping with your auto insurance. We appreciate hearing that his quick responses and clear explanations made everything easier to understand!"
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Alina Cortes

September 1, 2026

5  out of  5
rating by Alina Cortes
"I had the pleasure of receiving assistance with both my renters insurance and vehicle insurance, and I cannot say enough positive things about the level of customer service I experienced from Yania. From the very beginning, the entire process was handled with professionalism, patience, and genuine care.The customer service I received truly went above and beyond my expectations. Every question I had was answered thoroughly and clearly, and I never felt rushed or like I was just another customer. Yania took the time to explain my coverage options, make sure I understood the details, and help me find solutions that worked for my needs and budget.She made what could have been a complicated and stressful experience feel simple and manageable.

I am extremely satisfied with the service I received and would highly recommend asking for Yania to anyone looking for reliable coverage and exceptional customer service. The experience was truly outstanding, and above and beyond the effort did not go unnoticed."
We responded:
"Thank you, Alina, for taking the time to share your experience! I'm so happy to hear that Yania provided you with such exceptional service for your insurance. It's great to know that she made the process smooth and understandable, ensuring you felt valued and informed. Your recommendation means a lot to us. We're always here to help if you need anything else!"
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Katty Dela Cruz

August 31, 2026

5  out of  5
rating by Katty Dela Cruz
"Excelente , me encanta su eficiencia y demás .. su servicio al cliente .. siempre dispuesta a ayudar .."
We responded:
"¡Gracias por tu reseña, Katty! Me alegra saber que estás satisfecha con nuestro servicio al cliente y eficiencia. Siempre estamos aquí para ayudarte. ¡No dudes en contactarnos si necesitas algo más!"
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Leon Paz

August 31, 2026

5  out of  5
rating by Leon Paz
"I'm glad Tenía with State Farm kept my information. Not only she and her team were professional, but also, they are saving me some money.
It was an easy transaction and for that, I'm thankful."
We responded:
"Thank you, Leon! I'm happy to hear that our team was able to assist you and make the process smooth. It's great to know you're saving money with us. We're always here if you need anything else!"
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Alfredo Gomezcaña

August 29, 2026

5  out of  5
rating by Alfredo Gomezcaña
"En lo personal creo que la oficina de Emily Beck son un equipo muy profesional y la calidez con la que te reciben, buscando siempre las mejores opciones a tus necesidades, por eso sin ninguna duda los recomiendo a mis conocidos y amistades, gracias a este gran equipo por preocuparse por nosotros."
We responded:
"¡Gracias por tu reseña, Alfredo! Me alegra saber que te sientes bienvenido y que nuestro equipo ha podido ofrecerte opciones que se adaptan a tus necesidades. Apreciamos mucho tus recomendaciones y tu confianza en nosotros. ¡Estamos aquí para lo que necesites!"
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Tyvonna Phillips

August 24, 2026

5  out of  5
rating by Tyvonna Phillips
"I only have positive things to say about Emily Beck! She was the bomb and helped me get all the discounts that I possibly could get! She's also fast and courteous. I think I will be with State Farm for many more years!"
We responded:
"Hey, Tyvonna! Thank you for sharing your experience with me. I’m so happy I could help you explore the available discounts while making everything quick and easy. It means a lot to hear you’re looking forward to many more years with State Farm!"
Profile photo of Christopher Shaw

Christopher Shaw

August 21, 2026

5  out of  5
rating by Christopher Shaw
"Yania Santana! What can I say....
She is, hands down the best. Since relocating to Ga., she has taken great care of all my needs. Now even my family! I relax in knowing that I'm in great hands.

Thank you so much!

Christopher Shaw"
We responded:
"Thank you, Christopher! I'm really happy to hear that Yania has been able to take such good care of you and your family since your move to Georgia. It's wonderful to know you feel at ease with us. We're always here if you need anything else!"
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John King

August 21, 2026

5  out of  5
rating by John King
"Lauren delivers great customer service with energy and professionalism."
We responded:
"John, thanks for the five stars! - Emily"
Profile photo of Mica Snyder

Mica Snyder

August 19, 2026

5  out of  5
rating by Mica Snyder
"Banks was great and got me all set up with my home and auto insurance! He was friendly, professional and knowledgeable and I’m glad to have switched to State Farm!"
We responded:
"Thank you, Mica! I'm happy to hear that Banks was able to assist you with your home and auto insurance needs. We’re glad you chose to switch to State Farm and appreciate your kind words about our service. Feel free to reach out if you need anything else!"
Profile photo of Emma Snyder

Emma Snyder

August 19, 2026

5  out of  5
rating by Emma Snyder
"Banks Plowden was so helpful in getting my auto policy set up! Walked me through every step and explained all of Statefarm’s plans."
We responded:
"Emma, thank you for taking the time to leave us a review! I'm happy to hear that Banks was able to assist you with setting up your policy and explaining the different options. We always aim to make the process as smooth as possible. Feel free to reach out if you need anything else!"
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Lei Lavarias

August 19, 2026

5  out of  5
rating by Lei Lavarias
"Emily & Amy are simply the best!!!! I had an issue & they took care of it immediately. It was a relief to have them handle it. Thank you"
We responded:
"Lei, thank you for taking the time to leave us a review! I'm so happy to hear that Amy and I were able to assist you promptly and provide relief with your issue. We appreciate your kind words and support. Feel free to reach out if you need anything else!"
Profile photo of Alma D Moreno

Alma D Moreno

August 17, 2026

5  out of  5
rating by Alma D Moreno
"Un buen servicio al cliente profesional y eficiente"
We responded:
"¡Gracias por tu reseña, Alma! Me alegra saber que nuestro servicio al cliente fue de tu agrado. Siempre estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
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Donnie Sirisak

August 11, 2026

5  out of  5
rating by Donnie Sirisak
"Thank you Lauren Burge for fast service and answering the phone call you are the best help for car, home insurance, highly recommended."
We responded:
"Thank you, Donnie! I'm glad Lauren was able to provide you with fast service and assist you with your insurance needs. We appreciate your recommendation and are here to help anytime. Let us know if we can help with anything else!"
Profile photo of Mikayla Steele

Mikayla Steele

August 6, 2026

5  out of  5
rating by Mikayla Steele
"I spoke to Banks who was welcoming and reassuring with assisting me. I am happy to continue to be insured with StateFarm with service like this!"
We responded:
"Mikayla, we're happy to have you with us at State Farm! I'm glad to hear that Banks made you feel welcome and reassured. Let us know if we can help with anything else!"
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jack boltja

August 5, 2026

5  out of  5
rating by jack boltja
"They were super helpful and made getting renters insurance very easy! Highly recommend!"
We responded:
"Jack, thank you for taking the time to leave us a review! I'm happy to hear that our team made getting renters insurance easy for you. Your recommendation means a lot to us. Let us know if we can help with anything else!"
Profile photo of Chao Yu

Chao Yu

August 4, 2026

5  out of  5
rating by Chao Yu
"Lauren is professional, knowledgeable, and genuinely cares about helping her clients. She helped me save money while making sure I had the right coverage. She made the entire process easy and straightforward. I highly recommend Lauren to anyone looking for a trustworthy insurance agent."
We responded:
"Chao Yu, I'm really happy to hear that Lauren was able to assist you effectively and make the process smooth. It's great to know you felt supported and found the right coverage. We appreciate your recommendation! Feel free to reach out if you need anything else!"
Profile photo of Garrick Duckery

Garrick Duckery

July 21, 2026

5  out of  5
rating by Garrick Duckery
"Great service from start to finish. Professional, knowledgeable, and always responsive. Lauren Burge took the time to answer my questions and made the entire process simple and stress-free. I highly recommend her to anyone looking for an trusted insurance agent they can trust."
We responded:
"Thank you, Garrick! I'm glad to hear that Lauren was able to make your experience smooth and stress-free. We appreciate your recommendation and are here if you need anything else!"
Profile photo of Casey Clements

Casey Clements

July 17, 2026

5  out of  5
rating by Casey Clements
"Banks made my experience quick and easy! Great reason for me to keep dealing with State Farm!"
We responded:
"Casey, thank you for taking the time to leave us a review! I'm happy to hear that Banks made your experience quick and easy. We appreciate your continued support and look forward to being here for you. Let us know if we can help with anything else!"
Profile photo of Jon Bourke

Jon Bourke

July 6, 2026

5  out of  5
rating by Jon Bourke
"I came to Lauren in Emily Beck's State Farm office located in my condo building, needing some real attention to a case/claim which had stalled with State Farm under the watch of my (then) current agent. I had a long, detailed account to tell and was in need of an agent who could understand those details and my own position with regards to what should have taken place in the handling of the claim, versus what had actually happened to date. It wasn't easy, but Lauren listened, understood and agreed to help unravel those details and push forward with a proper resolution. Best thing I could have done is sit down at her desk and decide to tell my story."
We responded:
"Thank you for taking the time to leave us a review, Jon! I'm really happy to hear that Lauren was able to provide the attention and understanding you needed to move your claim forward. It's great to know that sitting down with her made a positive difference for you. We're always here to help if anything else comes up!"
Profile photo of Charlotte Snyder

Charlotte Snyder

July 6, 2026

5  out of  5
rating by Charlotte Snyder
"Banks Plowden at State Farm was incredibly helpful in assisting me with getting my health insurance policy set up. He was professional, knowledgeable, and made the entire process easy to understand. I really appreciated his patience and willingness to answer all of my questions. Excellent service all around!"
We responded:
"Thank you, Charlotte! I'm happy to hear that Banks was able to assist you with setting up your health insurance policy. It's great to know he made the process clear and was there to answer all your questions. We appreciate your feedback and support! Let us know if we can help with anything else!"
Profile photo of Cane 718

Cane 718

July 5, 2026

5  out of  5
rating by Cane 718
"Emily Beck - State Farm Insurance Agent is highly recommended, and I'm writing to share my appreciation for Lauren Burge. Over the years, Lauren has provided fantastic professional service and has been absolutely amazing to work with.

She is extremely knowledgeable, helpful, and professional, consistently going above and beyond to assist me. I highly recommend Lauren for any insurance needs.

Thank you, Lauren, for all of your help. It is truly appreciated.

J. Darby"
We responded:
"Thank you, J. Darby! I'm so happy to hear about your positive experience with Lauren. She truly is a valuable part of our team, and it's wonderful to know she has been so helpful and professional over the years. Your recommendation means a lot to us. We're always here if you need anything else!"
Profile photo of Shantice Jones

Shantice Jones

July 1, 2026

5  out of  5
rating by Shantice Jones
"Banks was amazing 10 out of 10 I recommend"
We responded:
"Shantice, thank you for taking the time to leave us a review! I'm glad to hear that Banks provided you with such a great experience. We appreciate your recommendation and support. Feel free to reach out if you need anything else!"
Profile photo of Jay

Jay

July 1, 2026

5  out of  5
rating by Jay
"She is amazing!"
We responded:
"Jay, thank you for the 5 stars! I'm happy to hear you think so highly of our service. We're here for you, so feel free to reach out if you need anything else!"
Profile photo of Martin Foster

Martin Foster

June 29, 2026

5  out of  5
rating by Martin Foster
"Good rates with outstanding customer service from Lauren Burge.
I highly recommend doing business with them."
We responded:
"Martin, I'm happy to hear you enjoyed our rates and received outstanding service from Lauren. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
Profile photo of Evans Plowden

Evans Plowden

June 23, 2026

5  out of  5
rating by Evans Plowden
"Banks was very helpful when I was trying to find the right plan for my health coverage."
We responded:
"Thank you, Evans! I'm happy to know that Banks was able to assist you in finding the right plan. We strive to offer helpful and personalized service. Let us know if we can help with anything else!"